Last Updated: December 1, 2025

This Privacy Policy explains the information that SpotWhispr collects when you use its services, how that information is used, with whom it may be shared, and your privacy choices.

1. Introduction

Who we are and what we do

This Privacy Policy covers the SpotWhispr service and related websites and iOS and Android applications (collectively, "SpotWhispr," "we" "us" or "our"). We provide a service through our websites and branded applications for mobile and connected devices.

Acceptance and Changes

By registering for, downloading, or using our services, you accept this Privacy Policy. We may modify this Privacy Policy from time to time. We will post any modified version of our Privacy Policy at app.SpotWhispr.com/privacy.html. If we change the Privacy Policy in a way that materially lessens our commitments to you, we will provide notice to registered users by email or other methods.

2. Data We Collect About You

We collect information about you when you use our services. In addition, third parties may collect information about you when you use our services. Collected information may include or reflect personal information that could identify you, as well as non-personal information. We refer to your information as "your data" for short.

Account Information

To create an account, you must provide a valid email address and password. If you choose to sign-up and/or authenticate using a third-party account (e.g., Facebook, Twitter), you authorize us to obtain account information from the third-party platform.

Other Information You May Submit

We collect the following information from you at registration: Username, email, vehicle information (including last three of license plate). You may also submit data to us for limited purposes such as requesting customer support; answering a questionnaire; entering contests or sweepstakes; or signing up to receive communications from us.

Automatically-Collected Information

We automatically collect certain types of data when you use our services, regardless of whether you have an account. This data includes your IP address, technical information about your device (e.g., browser type, operating system, basic device information), the web page you visited or search query you entered before reaching us, and your activities. We may track your activities using cookies and similar technologies. By using our services, you agree to our use of these methods as set forth in our Cookie Policy below.

Information Collected by Third Parties

Some third parties may collect data about you when you use our services such as third-party analytics providers and advertisers.

3. How We Use Your Data

We may use your data for the following purposes:

• Identification and authentication: We use your data to verify you when you access your account.
• Operating our services: We use your data to provide our services, provide customer support, and to otherwise comply with our contractual obligations to you.
• Communicating with you: We use your data when we communicate with you (e.g., when we respond to a customer support or other inquiry).
• Improving our services: We use your data to understand how our services are being used and how we can improve them. In general, we analyze aggregated data, rather than specific user data. We may, however, need to analyze a specific case to address a specific problem (e.g., a bug that affects only a few accounts).
• Customizing your experience: We use your data to personalize the service to you. This may include remembering your preferences.
• Marketing and advertising: We may use your data to display ads and send you offers. We may also use your data in delivering third-party advertisements to you. This may include "targeted ads" based upon your activities.
• Exercising our rights: Where reasonably necessary, we use your data to exercise our legal rights and prevent abuse of our service. For example, we may use your data to detect and prevent fraud, spam, or content that violates our Terms of Service.
• Legal compliance: We use your data where we are legally required to do so. For example, we may need to gather your data to respond to a subpoena or court order.
• Protecting your information: Where appropriate, we may anonymize, backup, and delete certain data.

We may use algorithms and other automated means to implement any of the above.

4. With Whom We Share Your Data

We share data with third parties as follows:

• With your consent: We may share your data with third parties where we have obtained your express consent to do so. You may revoke these consents.
• Authorized vendors: We may share your data with third-party vendors that help us operate our services, process orders, and comply with your instructions and our contractual obligations. This includes cloud-based hosting services, email service providers, quality assurance and testing vendors, fraud and abuse prevention vendors, customer relations management (CRM) vendors, etc.
• Advertising: We may share your data with advertising companies to display relevant ads to you. Unless you expressly agree, we will not share or sell your name, email address, or physical address with such persons.
• Analytics: We may share your data with persons who provide analytics showing how customers are using our services.
• Affiliates and advisors: We may share your data with our affiliates, auditors and advisors for planning, financial reporting, accounting, auditing, tax filings, and legal compliance.
• Certain legal situations: We may share your data where we believe disclosure is necessary to comply with a legal obligation or in connection with a corporate transaction as discussed in Section 5.
• Aggregated or anonymized information: We may publicly disclose non-personal aggregated or anonymized information such as our number of visitors and registered users.

We use reasonable efforts to vet vendors for their privacy and data security practices.

5. Legal and Regulatory Disclosures

We may disclose your data in response to official requests (e.g., court orders, subpoenas, search warrants, national security requests, etc.) ("requests") that we receive from government authorities or parties to legal proceedings.

We handle U.S. requests in accordance with U.S. law. In all cases, we may raise or waive any legal objection or right available to us, in our sole discretion.

We may disclose user data to report suspected crimes.

We may share your data with potential transaction partners, advisors, and others in the event our company is, in whole or part, acquired by a third party. In such case, we will use reasonable efforts to require the acquiring entity to comply with this Privacy Policy.

6. Data Retention

We retain your data for as long as you have an account. When you close your account, we may retain logs of automatically collected information (for internal analytics); your email address; communications with you; and your transactional information (for auditing purposes). When we no longer have a business reason for retaining data, we will delete or anonymize it.

If we receive legal process pertaining to your account, we will retain your data for as long as we in good faith believe is necessary to comply with the legal process. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your data to defend or assert our rights.

7. Your Privacy Choices

We enable you to make numerous choices about your data:

• You may choose not to provide us with certain information. For example, you may choose not to create an account or not to provide optional account information.
• You may change or correct information voluntarily submitted to us. We encourage you to keep your data current by viewing your settings page.
• You may opt out of receiving commercial emails from us.
• You may limit the use of cookies. See our Cookie Policy for options.

8. Communications from Us

Emails

By creating an account, you consent to receive commercial emails from us. This may include newsletters and offers. Please note that any opt-out request may take several days to process and you will continue to receive transactional emails from us (e.g., emails confirming transactions and/or providing information about your account).

Mobile Device Communications

We may send push notifications in our apps. You may disable these by declining them or changing the app's settings.

9. Protecting Your Information

We use physical, technical, and organizational security measures to safeguard your data from unauthorized or accidental disclosure. Despite these efforts, no information system can be 100% secure, so we cannot guarantee the absolute security of your information. Users also have a role to play in keeping their data safe. We encourage you to use a unique and hard-to-guess password for your account and to not share it with others. You should only grant access rights to people who you know and trust, and, even then, you should be careful in granting all access rights. You should monitor your account regularly. If you believe that someone has gained access to your account without your permission, please contact us immediately so that we can investigate.

10. Your Responsibilities

You may receive other people's data in using our service. If you receive information from other users, you must comply with all laws, including those concerning privacy, data security, and online marketing.

11. Third-Party Services

We may provide links to online services that we do not own or operate. These services fall outside of this Privacy Policy and we have no control over the data they collect. For example, if you click on an advertisement, you may be taken to the advertiser's website. Once on a third-party site, your data may be collected by others. We encourage you to read the privacy policies of such services before using them.

12. How to Contact Us

For any questions, inquiries, or complaints relating to your privacy, please contact us at:

SpotWhispr 
info@spotwhispr.com

Cookie Policy

SpotWhispr uses cookies and similar tracking technologies on our website and related apps. By using our websites or apps, you consent to the placement and use of cookies and similar technologies on your device. This Cookie Policy forms part of the SpotWhispr Privacy Policy

Cookie Basics

A cookie is a small text file that is stored in your web browser that allows SpotWhispr or a third party to recognize you using a unique identifier.

Who sets them: First-party cookies are set by SpotWhispr. Third-party cookies are set by companies other than SpotWhispr, such as analytics providers and advertisers.

What they do: "Essential" cookies enable services we offer. "Non-essential" cookies help us understand how our services are being used (i.e., analytics) and deliver advertisements. Some cookies may track you across multiple websites you visit (including ones not operated by us) to help deliver advertisements that may be relevant to you.

How long they last: Cookies may be either "session" or "persistent." A session cookie expires (i.e., is deleted) when you close your browser. A persistent cookie remains until it expires or you delete the cookies via your browser settings. Expiration dates are set in the cookies themselves and may vary in length, depending on the purpose of the cookie.

Cookies Found on the SpotWhispr Service

We use all types of cookies in our web-based services.

SpotWhispr websites: When you visit a SpotWhispr website, SpotWhispr and third parties will set cookies in your browser. SpotWhispr sets essential cookies to enable certain features and remember your preferences. For example, cookies keep you logged in, allow you to make payments, and maintain your language and other settings. Third parties set cookies for both essential and non-essential purposes including analytics (e.g., Google Analytics) and advertising (e.g., Google DoubleClick for Publishers).

Changing Your Cookie Preferences

Browser settings: You may change your browser’s settings to delete cookies that have already been set and to reject new cookies. To learn more, visit the help pages of your browser:

You may also visit our sites in your browser’s "private" or "incognito" mode, in which case cookies will be set, but deleted when you close browser.

Google cookies: Google provides ways to manage or opt out certain of its advertising cookies (https://adssettings.google.com) and analytics cookies (https://tools.google.com/dlpage/gaoptout). You may read Google’s Privacy Policy at https://policies.google.com/privacy.

Similar Technologies

We use technologies that resemble cookies to help track user activities and preferences. For example, we may use web beacons (tiny graphics with a unique identifier embedded on web pages or emails) to track your activities and communicate with cookies. You cannot opt out of web beacons used on webpages, but you can limit their use by opting out of the cookies they interact with. You can opt out of web beacons used in emails by setting your email client to render emails in text mode only.

Mobile Apps

Our apps (e.g., for iOS, Android, etc.) do not use cookies, but may use tracking technologies to, for example, authenticate you as a registered user, allow you to use the app’s features, and help us understand how our apps are being used. You cannot opt out of these mobile tracking technologies, but you may delete your apps and use the web versions of our services instead.